Communication – What?

Sometimes it is a challenge just knowing where to start…and communication can get stalled in the quickest ways.   Petting a dog is communication.  If we reach for a dog and quickly pull back, we startle ourselves and the dog.  Then … Continue reading

Genuine Apology

We all welcome a genuine apology.  It can mend fences and bring relationships back into harmony.  What constitutes a genuine apology?  It comes from the heart, it takes responsibility for actions, accountability for effects, it doesn’t justify or defend, and … Continue reading